Privacy Policy

Last updated: March 15, 2025

Introduction

sivarnelothqu ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website sivarnelothqu.com or use our franchise services.

By accessing our website or using our services, you consent to the practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when expressing interest in our franchise opportunities or using our services. This information may include:

  • Full name and contact information
  • Email address and phone number
  • Business experience and background
  • Financial information for franchise qualification
  • Geographic location and preferences
  • Professional references and employment history
  • Investment capacity and funding sources
  • Marketing preferences and communication choices

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, referring URLs, and pages visited. We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

We use the information we collect for various business purposes, including:

  • Evaluating your suitability as a potential franchisee
  • Providing information about franchise opportunities and requirements
  • Facilitating communication between you and our franchise development team
  • Conducting background checks and financial verification as required
  • Improving our website functionality and user experience
  • Sending periodic newsletters and updates about our franchise system
  • Complying with legal obligations and regulatory requirements
  • Protecting against fraud and unauthorized access

Important: We will never sell your personal information to third parties for their marketing purposes. Any sharing of information is limited to legitimate business purposes as outlined in this policy.

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law, such as in response to court orders, subpoenas, or other legal processes. We may also share information to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Your Privacy Rights

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have several rights regarding your personal information:

Access Rights

You have the right to request access to the personal information we hold about you and receive a copy of that information.

Correction Rights

You can request that we correct any inaccurate or incomplete personal information we have about you.

Withdrawal of Consent

You may withdraw your consent for certain uses of your personal information, subject to legal or contractual restrictions.

Complaint Rights

You have the right to file a complaint with the Privacy Commissioner of Canada if you believe we have violated your privacy rights.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days of receipt.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of sensitive data both in transit and at rest
  • Regular security assessments and vulnerability testing
  • Limited access controls and employee training programs
  • Secure hosting environments with industry-standard protections
  • Regular backup procedures and disaster recovery planning

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining reasonable safeguards.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention periods vary depending on the type of information:

  • Franchise applications: Retained for 7 years after the application process concludes
  • Marketing communications: Retained until you unsubscribe or request deletion
  • Website analytics data: Retained for 26 months in accordance with industry standards
  • Financial information: Retained for the period required by applicable accounting and tax regulations

When retention periods expire, we securely delete or anonymize your personal information in accordance with our data destruction procedures.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. We use the following types of cookies:

  • Essential cookies: Required for website functionality and cannot be disabled
  • Analytics cookies: Help us understand how visitors use our website
  • Functional cookies: Remember your preferences and improve your experience
  • Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may also use third-party service providers for various business functions, including payment processing, email marketing, and analytics. These providers are bound by contractual obligations to protect your information and use it only for specified purposes.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by posting the updated policy on our website with a new effective date.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

sivarnelothqu Privacy Office
260 Raymur, Vancouver, BC V6A 3K8, Canada
Phone: +1 905 737 7993
Email: info@sivarnelothqu.com

We will respond to your inquiry within 30 days of receipt.